M06-03 · AI + Learning & Training Design

LMS Administration and SCORM/xAPI

Teaches students to administer learning management systems and navigate the technical standards that make e-learning work across platforms. Covers LMS backend operations (content management, enrollment, reporting), SCORM 1.2/2004 and xAPI standards, SCORM packaging and troubleshooting, automated enrollment rules, and the practical reality that what the SCORM spec says and what actually works in a given LMS are two different things. Students work in real LMS environments and debug real SCORM issues.

25 Hours

7 Learning objectives

Evaluate Bloom's ceiling (?)

5 Competencies

What You'll Be Able To Do

Learning Objectives

Objectives

Depth

Administer an LMS backend: upload and organize courses, manage catalogs, configure enrollment rules (auto-assign, prerequisite-gated, anniversary-based), and generate compliance and completion reports Apply
Distinguish between SCORM 1.2 (widest compatibility, limited tracking), SCORM 2004 (sequencing, detailed tracking, less universal support), and xAPI (any learning experience, Actor-Verb-Object statements, Learning Record Store) and select the appropriate standard for a given deployment Evaluate
Publish e-learning content as SCORM packages with correct manifest configuration, tracking settings (completion criteria, score reporting, bookmark/resume), and test in SCORM Cloud before deploying to the target LMS Apply
Troubleshoot common SCORM failures: packages that fail to upload (wrong zip structure, missing imsmanifest.xml), completion status not tracking (SCO communication errors, browser compatibility), and bookmark/resume not functioning Apply
Configure learning paths in the LMS with prerequisite sequencing, due dates, auto-enrollment rules, and reminder notifications that match the instructional design Apply
Create LMS reports for different stakeholders: compliance status by department, completion rates by team, overdue training alerts, and learning path progression — including scheduled automated reports Create
Analyze the gap between admin view and learner view in an LMS, identifying usability issues that affect completion rates and learner experience Analyze

Levels: Remember · Understand · Apply · Analyze · Evaluate · Create — highest demands most original thinking.

Core Competencies

What You'll Master

LMS Administration

Content management, catalog organization, user/group management, enrollment rules, permissions configuration.

SCORM Mastery

SCORM 1.2/2004 packaging, manifest configuration, tracking parameters, completion criteria, cross-browser testing, SCORM Cloud validation.

xAPI Fundamentals

Actor-Verb-Object statement structure, Learning Record Store concepts, tracking learning beyond the LMS, when xAPI adds value over SCORM.

LMS Reporting

Generating, scheduling, and interpreting reports for compliance, completion, and program effectiveness across stakeholder audiences.

SCORM Troubleshooting

Diagnosing upload failures, tracking errors, browser incompatibilities, and environment-specific issues (test vs. production LMS configuration differences).

Portfolio Artifact

What You'll Build

LMS Deployment and Troubleshooting Portfolio — Student deploys a course to an LMS environment (Cornerstone, Docebo, or equivalent sandbox): configures enrollment rules (auto-assign with prerequisites), publishes as SCORM 1.2 and SCORM 2004, validates in SCORM Cloud, tests in the target LMS as both admin and learner, documents 3 troubleshooting scenarios encountered and resolved (with screenshots), builds 3 stakeholder reports (compliance status, completion rates, overdue training), and writes a SCORM troubleshooting guide for the team based on issues encountered.

Tools You'll Use

Industry Tools, Not Toy Projects

LMS Platform

Cornerstone, Docebo, Absorb, or SAP Litmos with admin access for hands-on LMS administration experience.

SCORM Cloud

Industry-standard SCORM testing environment for validating packages before deploying to production LMS.

Articulate 360

E-learning authoring suite used for SCORM publishing with proper manifest and tracking configuration.

Google Docs / Notion

Documentation tools for troubleshooting guides, deployment procedures, and stakeholder reports.

Claude

AI assistant for SCORM troubleshooting research, report generation, and technical documentation.